Is there a limit to the number of times I can use my Adventure Pass entry for each attraction?

You can use your Adventure as many times as you’d like during the year for most of the attractions. Where any of our featured partners do have restrictions, these are clearly explained in the information for that attraction.

Can I use my Adventure Pass in conjunction with any other offer or promotion?

Sorry, no – but your Adventure Pass represents great value!

How can I find an attraction near me?

You can search by region using the drop-down box to find an attraction local to you or in an area you might be planning to visit; you’ll then see a list of all the attractions and adventures you can enjoy in that region.

Do any of the attractions have restrictions?

Due to the nature of some of the attractions and adventures featured, restrictions may apply occasionally. These are clearly stated in the information for each attraction, but if you have any queries please contact your chosen attraction directly using the link provided to their website.

What do I need to take along to my chosen attraction when I visit?

You will need to take your printed voucher with you, without this unfortunately you won’t be able to claim your 2for1 or discounted entry. Please note that electronic copies of your voucher cannot be accepted.

Is the website safe and secure?

We and our partners are aware of the many threats to personal data security. It is our goal to ensure that when a customer submits information it reaches its destination safely, protected and unchanged. Please note that we will NEVER request personal information such as your Date of Birth or Bank Details. If you receive any transmission requesting personal details and claiming to be from this site, please notify us immediately using the details on the Contact Us page.

Who can I speak to if I’m having any problems using this website or I have a query about using my Adventure Pass?

You can email us at help@crocsadventurepass.com, or call us on 0844 8222 662 (calls are charged at 7p per minute, plus your usual network rate. Calls from mobiles may be higher – please check with your network provider).